Payments and Protection

Booking paymentsthat protect revenue

Take deposits, full prepayment, or card holds with policy controls that reduce no-shows, support refunds, and keep the guest journey clear.

Deposits, prepayments, card holds
Guest Payment Journey
Set deposits, prepayments, and card holds with precision
Live Rules
1. Booking
A

Guests start with a clear booking flow tailored to the reservation they want to secure.

2. Rule Applied
B
Deposit€25 / guest
Cancel before24h
RefundAutomatic

Payment and cancellation rules adjust automatically around booking value, party size, and demand.

3. Checkout
C
Card hold
Prepayment

Checkout makes every charge, hold, and refund condition easy to understand before confirmation.

4. Outcome
Protected
Collected€4,280
Protected covers174
Refunded12

Protect high-value bookings while keeping payment handling transparent and guest-friendly.

Payment journeys

Set the right payment rule for every reservation

Deposit Summary

Reservation

New Year's Eve dinner

Friday, 19:30 · 2 guests

Deposit Details

Deposit required · EUR 20 per guest

Applied to final bill

Deposit Policy

Non-refundable within 48h

Deposit Total
Deposit amount:EUR 40.00Applied to:Final bill
EUR 40.00

DepositsProtect high-demand reservations with flexible deposit rules.

Deposit ProtectionRevenue control layer

0%

Coverage fit

Matched to higher-risk bookings

0%

Policy clarity

Cleaner guest expectations

0.0x

Stronger commitment

Compared with free booking flows

0%

Less manual follow-up

For prepaid guest journeys

PrepaymentsCollect full payment upfront for selected bookings and experiences.

Prepayment FlowExperience monetization
2 guests20:00Friday
Tasting MenuEUR 150 / Guest

or pay using credit card

Card Hold Summary

Reservation

Dinner reservation

Saturday, 20:00 · 2 guests

Authorization

EUR 25 per guest card hold

Charged only for no-show or late cancellation.

Release

Automatically released after attendance.

Amount to Authorize
TotalEUR 50.00

Card holdsSecure reservations with card holds without charging guests in advance.

Card Hold RulesRisk management layer

0x

Faster policy adoption

Across service teams

0%

Protection confidence

Across premium booking types

Payment controls

Flexible Payment Rules

Apply different payment requirements by booking type, guest count, premium table, service window, or special date while keeping the guest journey clear.

Payment Rules

Set deposits, full prepayments, or card holds based on reservation type, party size, and booking conditions.

Cancellation Windows

Define cancellation timing based on service risk, premium inventory, and high-demand dates.

Refund Logic

Support refundable, partially refundable, and non-refundable flows with clear guest communication.

Charge Triggers

Control when payment is collected, when cards are held, and when charges are actually applied.

Revenue Protection

Protect high-value services without forcing the same payment policy across every booking.

Guest Trust

Keep policies transparent so guests understand exactly what is charged, held, refundable, or deducted later.

Ready to protect more revenue?

Add Payment Protection That Matches How Your Venue Operates

Use deposits and checkout rules strategically instead of applying the same payment policy everywhere.